tblcplanning

 

Input Matrix

Page history last edited by Michelle Oleson 2 yrs ago

TBLC PLANNING INPUT MATRIX

 

TBLC PLANNING INPUT MATRIX.doc 

 

 

CHALLENGES

BD-FG STF-FG SL-BD-FG FG1 FG2 FG3 FG4
Money/Funding
4
1
x
9
3
1
x
Technology
3
2
x
2b
2
5
x
Balance of traditional services and new technology
 
3a
 
 
 
4
 
Staffing/ Training
1
3b
x
3
1
 
x
Security/Privacy
6
4
 
2a
 
 
 
Collaboration/cooperation
 
5
 
 
 
9
 
Anticipating, predicting needs for design and service as growth occurs
5
6
x
4
 
6
 
Serving changing users (generations, ethnic groups, instant gratification)
9
7
x
7
4
3
x
Changing role of volunteers
 
8
 
 
 
 
 
EGovt services
2
 
 
10
 
7
 
Relevance: Google “good-enough”
7
 
 
1
 
2
 
State Library changes
8
 
 
 
 
 
 
Marketing/communication/outreach
10
 
x
8
 
8
x
Filtering/CIPA
11
 
 
 
 
 
 
Disaster planning for region
 
 
 
5
 
 
 
Intellectual property issues (copyright, open archives)
 
 
 
6
 
 
 
Global challenges such as global warming
 
 
 
 
 
10
 

 

BD FG = TBLC Board of Directors Focus Group
STF FG = Staff Focus Group
SL BD FG = Sunline Board Focus Group (challenges not prioritized so only marked x)
FG 1 = Braden River Focus Group
FG 2 = Bartow Focus Group
FG 3 = Safety Harbor Focus Group
FG 4 = Hernando Conference Call Focus Group (challenges not prioritized so only marked x)

 

 

TBLC DOES WELL: KEEP

BD-FG* STF-FG SL-BD-FG FG1 FG2 FG3 FG4
Continuing Ed, training, presentations (speakers of national stature)
 
x
x
x
x
x
x
iBorrow
 
x
 
 
 
x
 
SunLine, SunCat
 
x
x
x
 
x
 
Bibliographic services
 
x
x
x
x
x
x
Ask a Librarian
 
x
 
x
 
 
 
Delivery
 
x
x
x
x
x
x
Virtual services (blogs, IM, etc.)
 
x
 
 
 
 
 
Trendspotting
 
x
x
x
x
x (more)
 
Budget
 
 
x
 
 
 
 
Special Interest Groups
 
 
x
 
 
 
 
Customer service
 
 
x
 
x
x
 
Legacy/digitization
 
 
x
 
 
broaden
x
Reciprocal borrowing
 
 
x
x
 
 
x
Communicating: listens to members and responds to needs, both individual and group
 
 
x
x
 
 
x
Collaborating with other consortia
 
 
 
x
 
 
 
Website hosting
 
 
 
x
 
x
 
Cooperative purchasing
 
 
 
x
 
x
x
Hiring quality staff
 
 
 
 
x
 
 
Consulting
 
 
 
 
 
x
 
Advocacy
 
 
 
 
 
x
 
eRate applying
 
 
 
 
 
x
 
Lending equipment
 
 
 
 
 
x
 

 

*The TBLC Board did not discuss this topic.

 

 

ADD, CHANGE, IMPROVE

BD-FG STF-FG SL-BD-FG FG1 FG2 FG3 FG4
More virtual training and networking options
x
x
x
x
 
x
x
New training topics
x
x
 
x
x
 
x
Create a privacy information tool kit
 
x
 
 
 
 
 
Expand role as group purchase negotiator/vendor
x
x
 
x
 
 
 
Offer services more responsive to customer needs
 
x
 
 
 
 
 
Demo/ “model” emerging technology; help deliver as a library service
x
 
 
x
 
 
x
Marketing
x
 
x
x
 
 
x
Advocacy/eGovt: help libraries cope
x
 
 
 
 
x
 
Workshops clearly described as to target audience
 
 
x
 
 
x
 
Ask a Librarian: librarians don’t always show up for their shift
 
 
x
 
x
 
 
Disaster planning for region
 
 
x
x
 
 
 
Space planning, esp. in response to new services and technology
 
 
x
x
 
 
 
iBorrow: improve (need to get vendors to talk to each other)
 
 
 
x
x
 
x
Develop database of programming resources
 
 
 
x
x
 
 
Develop database of products with contact info for those who have used
 
 
 
x
x
x
 
Coordinate mentoring opportunities
 
 
 
x
 
 
 
Help with recruitment issues
 
 
 
x
 
 
 
Prepare to expand delivery
 
 
 
 
x
 
 
Coordinate more sharing of information and resources among members as money gets tight
 
 
 
 
x
x
 
Update member directory, add searchability categories
 
 
 
 
 
x
 
Paraprofessional certification: help
 
 
 
 
 
x
 
Set up more networking opportunities for staff in region
 
 
 
 
 
x
 
Spearhead statewide ILS
 
 
 
 
 
x
 

 

 

 

TBLC IN 5 YEARS

BD-FG STF-FG SL-BD-FG FG1 FG2* FG3 FG4*
More virtual

x
x
x
x
 
x
 
Known for its services
 
x
 
 
 
x
 
Physical space more flexible, wired
 
x
 
 
 
 
 
Satellite offices in place
 
x
 
x
 
 
 
CE goes on the road more
x
x
x
 
 
 
 
Has databases of customers, programs, best practices
x
x
 
 
 
 
 
Creative staffing patterns ( at least one works from home virtually), contracts with specialists or trains staff in specialties
 
x
x
x
 
x
 
Packages marketing both broadly for region and customized for libraries
x
x
 
x
 
 
 
Uses artificial intelligence to complete routine chores
 
x
 
 
 
 
 
Offers special services for a fee (photographer, web design, marketing production, programming, e.g.)
 
x
 
 
 
 
 
Accounting system changes
 
x
 
 
 
 
 
Customer still comes first
 
x
 
x
 
 
 
Convenes conversations on pertinent and emerging topics
x
 
 
 
 
 
 
Advocates with decision-makers to benefit libraries
x
 
x
 
 
x
 
IBorrow will be a statewide service
 
 
x
 
 
 
 
Proactive: stays up to date on emerging issues
 
 
 
x
 
 
 
Arranges group purchasing for emerging technologies
 
 
 
x
 
 
 
Initiated a statewide library card
 
 
 
x
 
 
 
Training is pertinent, innovative, timely, more of it
 
 
 
x
 
x
 
Continues to guide statewide projects like Ask a Lib. and Delivery
 
 
 
 
 
x
 
Promotes resource sharing and cooperative agreements, collaboration with other MLC’s
 
 
 
 
 
x
 
Has more members
 
 
 
 
 
x
 

 

*Focus Groups 2 and 4 did not address this topic.

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